What is your return policy? Do you offer refunds or exchanges?

Collectors have 48 hours to cancel an online order submitted on 1XRUN.com. After 48 hours, 1XRUN will assume final sale and will fulfill the order by the estimated ship date. In the rare case that the estimated ship date passes before an order is shipped, 1XRUN, in its sole discretion, may allow an order cancellation.
Collectors must notify 1XRUN of damaged or defective artwork, providing supporting photographs, within three (3) days of delivery to be eligible for a refund or replacement. Assessment of damage, and the following decision regarding refund eligibility, is made at the sole discretion of 1XRUN. After this three-day period (starting from the “delivered” date indicated by the mail courrier), 1XRUN will not guarantee a refund or replacement item. For this reason, 1XRUN strongly encourages all collectors to check their orders for quality immediately upon receipt. Collectors must include the corresponding Certificate of Authenticity or Letter of Provenance with their return to qualify for a refund or replacement item.
1XRUN otherwise does not accept returns or exchanges.