I received an item that I did not order.

If you received an item different from what you ordered, take a picture of it immediately. Then, please provide additional details and your order number in a message below.

1XRUN must be notified of your request within three (3) days of delivery to be eligible for a refund or replacement. Assessment of damage, and the following decision regarding refund eligibility, is made at the sole discretion of 1XRUN.