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  1. 1xRUN
  2. FAQs

FAQs

Order Inquiries

  • I received an item that I did not order.
  • My order arrived damaged.
  • I would like to change my shipping address.
  • I never received an order confirmation email.
  • What is your return policy? Do you offer refunds or exchanges?
  • My order is missing a Certificate of Authenticity.
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General Questions

  • I am a collector and I have artwork I would like to sell. Can you help me?
  • An artwork that was previously sold out is available for sale again. What happened?
  • I live outside of the United States. Do you ship to my country?
  • What is Murals In The Market? Do you offer walking tours?
  • Do you have a gallery or showroom where I can see artwork in person?
  • Do you accept private offers or bids?
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Shipping Inquiries

  • Are customs clearance charges included in your shipping prices?
  • I ordered a few items separately. Can I combine them to save on shipping?
  • I live in the Detroit area. Can I pick up my order in person?

Artist Submissions

  • I am a creator who would like to work with 1XRUN. How can I submit my work?
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